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Android 8 BUG: Can't close any app in Recent Apps via remote

profile.country.GB.title
Jecht_Sin
Enthusiast

Android 8 BUG: Can't close any app in Recent Apps via remote

I have found it is impossible, via remote, to close any app or all of them using the remote. It works with the mouse (for example using the Sony's app Video & TV SideView). Then pushing some buttons I am able to completely mess up it, as in this screenshot:

 

Bravia_2019-02 04_10.27.05.png

 

The bar on the left says "to drag there to enable the split screen". Obviously I am unable to drag anything..

2 REPLIES 2
profile.country.GB.title
Sean_Mc
Moderator

Hi there,

 

So I can look into this for you, can you let me know the full model number of your TV?

 

Best wishes,

Sean Mc

profile.country.IT.title
Luigi_R
Member

How did you manage to access the recent apps? When I hold press the home button it opens the app channel to install or remove apps.