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Bluetooth headphone problems with Sony tv

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Gazboss69.
Explorer

Bluetooth headphone problems with Sony tv

I have just purchased the Sony Bravia 49XG8396. I have paired my Sony Bluetooth headphones to the tv but the sound is not coming through the headphones just the tv. i have tried unpairing and pairing again but I have the same problems. can anyone help?  

 

1 REPLY 1
Anonymous
Not applicable

Hi there,

 

Have you tried a factory reset?

 

Best wishes,

M