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I am using the satellite channels and most aren’t displaying programme information, I have to click on a channel before it displays the information. Can anyone help please, the TV has the latest firmware
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Thanks for the reply but that’s not true my TV does have Freesat and I have actually resolved my issue after reading through a previous post going back to 2014. Obviously the earlier comments weren’t relevant but a more current comment mention that disabling the Freesat, performing a reset, then re-enabling the Freesat and then scanning again for the channels would resolve the issue and indeed it did.
It took a few minutes but all the channels showed their programme information except for the top BBC channel but once I had looked at another BBC 1 channel for a different area the programme information updated.
That was yesterday and when I switched on the TV today all the programme information was still updating so from my point of view my problem is resolved.
Hi @Kreases What is the model number of your TV? It should be something like KD-65XH8096. Earlier Sony TVs did not come with a proprietary EPG on satellite, so could not use the FreeSat EPG for example.
https://www.sony.co.uk/electronics/support/articles/00183238
Hi,
The model number is KD-43XH8505
2020, but not Freesat. You have the limitations of raw satellite reception 😢
Thanks for the reply but that’s not true my TV does have Freesat and I have actually resolved my issue after reading through a previous post going back to 2014. Obviously the earlier comments weren’t relevant but a more current comment mention that disabling the Freesat, performing a reset, then re-enabling the Freesat and then scanning again for the channels would resolve the issue and indeed it did.
It took a few minutes but all the channels showed their programme information except for the top BBC channel but once I had looked at another BBC 1 channel for a different area the programme information updated.
That was yesterday and when I switched on the TV today all the programme information was still updating so from my point of view my problem is resolved.
Glad you fixed it. I guess we should ask Sony to update their spec for this TV, as it doesn’t mention Freesat.