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Both are connected correctly
Hi there,
Welcome to the community.
We will look into this and get back to you when we have more information.
Some of our members may also have some helpful knowledge to share.
Best wishes,
Ed
Hi Nick,
Welcome to the community!
If you have an Android TV, go to Settings - External inputs - Manage Inputs - General Satellite - Show
After that, upon pressing the input button (top left corner of the remote), Satellite will appear in the list.
If the steps don't correspond to your TV, let us know the full model number.
Win_88