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How do I stop the message box appearing

profile.country.GB.title
tweacle
New
November 2017
November 2017

How do I stop the message box appearing

HI

I have a XE7002 and watch stuff in HD no problem.   When adverts come on they obviously are not HD. When the program comes back on in HD it comes up with a a bar at the top for abour 5 secs saying "HDMI 1 " and other stuff.

 

Is there anyway I can stop this keep popping up?

 

Thanks

 

 

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profile.country.GB.title
Bioarm
Explorer
Explorer
November 2017
November 2017

I just got the KD49XE9005 model and I'm now getting this problem too. I've had the tv a week and it's only just started doing it the last few days. Mine also does it when I change channel on my virgin v6 box, it's becoming increasingly annoying now.

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profile.country.GB.title
Owen_G
Member
Member
November 2017
November 2017

Hi there,

 

It may be best to take a good look through the Product Manual, as this should have the info you're looking for: http://bit.ly/2wqjZOb. Please let us know if you have any further difficulties, and we'll do our best to advise.

 

Thanks,

 

Owen

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