KD 55XF8796 reboots after turning on

[Stuby69]

When I turn on my Android TV (from standby) the TV glitched in various ways then hangs for a few minutes before rebooting.

glitches it does prior to rebooting 

1 TV guide lists channels but programs are blank and channel lists duplicated

2 no sound when clicking on anything 

3 starts on tv channel with no sound or picture, still get source menu and tells me which channel I’m on

4 occasionally just get the little white LED on front and Tv does not appear to turn on, also white LED not responding when remote button pushed 

it started doing this every time after factory reset only happening rarely before then

Any ideas?

[Pascale_F]

Hi Stuby69,

Welcome to the community.

I'll see if I can find this out for you. Maybe someone else in the community can help in the meantime.

Thanks,

Pascale

[The_Black_Rose]

Hi Stuby69,

That's very weird. Could you try clearing the cached data? Press Home - Settings - Storage and reset - Internal storage - Clear cached data - Yes.

Cheers,
The_Black_Rose