Remote won’t work

[Cruz107]

I have a Sony Bravia KD-55X8509C my tv remote stopped working but the touch pad remote is fine. The remote is SONY RMT-TX100D it came with tv. I tried the remote with my phone and camera and it’s fine, so must be tv. Just don’t know what to do next!? Can anyone help?

[Anonymous]

Hi Cruz, 

We have asked the relevant department for advice and will update this thread as soon as we receive a reply.

Best, 

Arthur

[Owen_G]

Hi again,

Could you please try following the instructions here, and then let us know how you get on: http://bit.ly/2zNkk1E

Thanks,

Owen