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Sony Bravia OLED Android TV KD-55AG8

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liviufr
Explorer

Sony Bravia OLED Android TV KD-55AG8

Hello,
I have the following device:
Sony Bravia OLED Android TV - KD-55AG8

Since switching to HBO MAX, all content (movies, series, etc.) has a tendency to freeze (freeze, jerk, stop) for a split second. this phenomenon occurs with a rhythmicity (at about 7-10 seconds).
The situation happens on any type of connection: cable, wifi 2.4, wifi 5
I mention that on other streaming platforms on the same TV I do not encounter this situation.
I also do not encounter this problem on other devices: Samsung Smart TV, LG Smart TV, Fire Stick TV Amazon 4K, Xbox One S.
Please suggestion.
Thank you.

1 REPLY 1
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HannahEd01
Community Team

Hi liviufr, what's the software version on your TV?