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X90j screen issue,is this acceptable?

jackda71
Explorer

X90j screen issue,is this acceptable?

My 6 month old screen has started to display this pattern no matter which hdmi port or device i use on it. When the tv is displaying a picture it appears to be a greenish tone. It is more noticeable on dark scenes. Iv contacted sony and they keep giving me the same copy / paste answer of 1.jpg"take a picture of the test screen in a well lit room". I have done this and explained its far more noticeable on dark scenes as opposed to day time scenes which the test video is.

1 REPLY 1
Piscie
Community Team

Hey @jackda71, does it happen while connecting a HDMI device only? Do you have the latest software version available? and what troubleshooting steps have you done to your TV?