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Netflix 4K not working on my projector

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Cablesman
Explorer

Netflix 4K not working on my projector

I connect my ubp 800 4k BLU RAY to my Sony A1 tv. I get Netflix in 4k UHD

 

I connect it to my 1000ES PJ and the same programmes only show in HD

 

why?

 

1 REPLY 1
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Owen_G
Member

Hi there,

 

Welcome to the Community. It may be best to contact Customer Support about this, as they'll be best placed to advise you. You can reach them here.

 

Hope this helps.

 

Thanks,

 

Owen