Join now - be part of our community!

reset phone

SOLVED
Not applicable

reset phone

I can't start my phone and need to doo a complete reset. How can i do it?

1 ACCEPTED SOLUTION

Accepted Solutions
Nabeel
Master

________________________________________________________________

Backup everything as it will erase all data on phone (sms, contacts,apps)

Update/Repair your phone via PCC or SUS

PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).

Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)  

PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/

SUS ( Sony Update Service)  ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

                  or

http://www.sonymobile.com/global-en/tools/update-service/

Both the links are same

________________________________________________________________

View solution in original post

3 REPLIES 3
Nabeel
Master

________________________________________________________________

Backup everything as it will erase all data on phone (sms, contacts,apps)

Update/Repair your phone via PCC or SUS

PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).

Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)  

PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/

SUS ( Sony Update Service)  ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

                  or

http://www.sonymobile.com/global-en/tools/update-service/

Both the links are same

________________________________________________________________

babyyy
Visitor

If you forget the phone security password then try default code like 0000 or 1234 to reset it .If it doesn't  reset your mobile then visit Unlock-free.com/ here they provide master reset code for some Nokia DCT phone and Alcatel old  mobile models at free of cost using this code you can reset your mobile and again set a new password.

EARL_THE_BLACK_
Visitor

I need to reset my phone to factory new.