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I am having issues in connecting to Amazon Prime Video. It was working fine until a couple of days ago. My TV is a Sony Bravia model KDL-47W805A.
Amazon Prime works fine on my iPad. The error I get on my TV is “content error”, retry and cancel.
I have checked everything from internet refresh, switching tv off/on, resetting account with Amazon, tv firmware is ok and various other actions all to no avail.
I always get “contents error” on everything irrespective which video it is with an option to retry or cancel.
Any ideas how to solve?
Solved! Go to Solution.
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We have the same issue on our KDL-46HX853. Let's hope they roll out a fix soon.
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Exactly the same problem for me. Content Error message with retry or cancel as the options comes up when I try to watch any Prime show on my Sony Bravia TV. I have taken the same steps and hitting retry does nothing.
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