- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
April 2015
April 2015
KDL-42W815B
Hello, i got my Sony Bravia today everything was working fine until there was no sound or voice. However the menus work fine and also all my game applications work. Youtube for example opens and when i select a video the screen turns black and there is no sound, same as the channels. What can i do?
1 REPLY 1

Anonymous
Not applicable
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
May 2015
May 2015
Hi
Best update the firmware and then do a factory reset if you haven't managed to solve the problem yet.
Cheers
Best update the firmware and then do a factory reset if you haven't managed to solve the problem yet.
Cheers