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I bought Sony Vaio Laptop at PCworld, but they didn`t gave me European Gurantee Document, and when i asked them why is that, they said they don`t provide that kind of documents. When i called Sony they said i have Regulations, Guarantee and Service support booklet, but should i send all booklet or just one part of it(if that, which part)?
thanks
Should have been in the box with other documents Is this for the vat back?
it`s not, that`s the problem. Yes i want claim VAT back, and i need to send them European guarantee information document, but PCWorld is not providing one, and it`s not in box as well. don`t know what to do
Have you phoned sony . If not I have a spare one.
When i called Sony they said i have Regulations, Guarantee and Service support booklet, but should i send all booklet or just one part of it(if that, which part)?
no you have to send the european guarantee card which is a separate card your receipt and the vat back form phone them and tell them it wasnt in there or find your nearest sony shop and go in and ask there
What should i take with me? serial number? model number? reciept?
Can i send them my camera`s EU Guarantee Info Doc?