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No Power on laptop

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lodgrief
New

No Power on laptop

Hi,

My Vaio (VPCCB2M0E) has lost all power - no led light even. Power pack is fine and have swapped that around to double check. Have followed trouble shooting advice (taken battery out, taken power cord out, pressed power button for 10 seconds, plugged power cord back in) and still no joy.

Any ideas what could be wroing? I'm desparate to get a dissertation that's being worked on off there (no back-up 😞 )

Thanks.

1 ACCEPTED SOLUTION

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Agnieszka_J
Moderator

Hello lodgrief,

That does not sound good, sorry to hear you are having this problem!

The fastest way to get help in this case would be to contact Sony directly, on 0844 8466 555. Or you can email them by filling in the form here.

I hope this helps, please let us know how you're getting on.

Agnieszka_J

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2 REPLIES 2
profile.country.PL.title
Agnieszka_J
Moderator

Hello lodgrief,

That does not sound good, sorry to hear you are having this problem!

The fastest way to get help in this case would be to contact Sony directly, on 0844 8466 555. Or you can email them by filling in the form here.

I hope this helps, please let us know how you're getting on.

Agnieszka_J

lodgrief
New

Yep - phoned Sony who put me onto a local company for assessment and repair. Turns out its the motherboard that needs replacing - in excess of £400. A new laptop instead I think!

Lodgrief