Vaio update not updating

[jugaugh]

I am using Vaio Update version 5.4.1.04200. Upon checking for updates it come up with the following message...

A new version of VAIO Update is available. VAIO Update cannot be used unless it is updated. Update now?

I click yes, then the icon in the system tray shows it is downloading the update but then after around 1 minute it stops and nothing happens. So, until this is fixed i cannot use VAIO Update.

Any solutions or a direct download link to download the latest version?

If it makes difference my model number is VGN-AW41MF

Thanks.

[rich912]

If any of the respondents to this thread don’t receive a call from Vaio Support, in relation to this issue, over the next couple of days please let me know.

Please ensure that you contact details are up to date.

Rich

[rich912]

Support inform me that only one of you will be contacted – presumably jugaugh – and if a solution is found it will be passed on to the remainder via this thread.

[@8797730705024671]

My Update is also not working. After trying to get the Update screen through the 'Start' and 'All Programs' menu it appears to have been completely re-moved form my laptop, also the icon that is usually in the bottom right hand corner has dissapeared. Any suggestions?

Cheers.

[rich912]

We are waiting to hear back from support on this. As soon as an answer is available it will be posted here - keep an eye on this thread....

Rich

[ibrazam34]

I too have the same problem...waiting for more info:smileysad:

[thhedlu]

I have found that if i kill the update process and start it again AS ADMIN it updates the update program.

I guess that the programmers has forgotten to take this into account when doing the software for Win 7...

I had problems getting the Wireless LAN Driver (Atheros) - 9.2.0.427  to install through the autoupdate. Same issue there. Run as admin and the problem is gone...

[goldbox]

I'm having exactly the same problem, its been like this for a couple of weeks now, it originally went to automatically update but then a  box came up to say it couldn't install probably due to anti-virus mcafee not being completely removed. But i've checked and double checked as i removed that last year and its all gone. Now intermitently when i'm on websites a box just keeps popping up to say VAIO 5 cant update etc etc, i've tried everything its suggested and checked forums etc but nothings working, its gettng ridiculous. ;(:smileysad:

[Robert.Lee.Jones]

I am still not able to update Vaio update.  As suggested by another responder, I have tried updating as an Administrator (via right-clicking on the Vaio Updat icon under the Start button), but that did not work either.  I have spent many hours trying to resolve the problem.  Please let Sony know that the problem still exists.  Thanks.

[rich912]

Hi Robert.Lee.Jones,

Sony Support are aware that the problem still exists and investigations are ongoing...

Rich

[PeterB65]

Please add my name to the list of users unable to update the update!