cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Join now - be part of our community!

Windows Updating

SOLVED
Go to solution
profile.country.en_GB.title
Ibrahimgloi
Visitor
September 2012
September 2012

Windows Updating

Hi all

I have a VPCEH2NE

I updated my windows 1 month ago but after restarting the Laptap I received message shows that (Windows can not install important update). I tried again to upload but still showing the message.

Ive searched everywhere but couldn't solve the problem.

Could you please help me.

Thank you

0 Kudos
Reply
1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
rich912
Contributor
Contributor
September 2012
September 2012

H Ibrahimgloi,

I suggest you start by trying the update troubleshooter.

http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter

If that fails to resolve the problem then try installing one update at a time followed by a reboot.

Rich

Go n-éirí an bóthar leat

View solution in original post

0 Kudos
Reply
3 REPLIES 3
profile.country.GB.title
rich912
Contributor
Contributor
September 2012
September 2012

Hi ibrahimgloi,

Can you let us know which updates failed to install?

Open Windows Update > View Update History, and look for ‘failed’ under status.

Rich

Go n-éirí an bóthar leat
0 Kudos
Reply
profile.country.en_GB.title
Ibrahimgloi
Visitor
September 2012
September 2012

Hi Rich912

Thank you for your respond.

the faild update are:

1- Update for Windows 7 for x64-based Systems (KB2732500) / Installation date: ‎04/‎09/‎2012 10:00 / Installation status: Pending/Error details: Code 80242014

this error still in update history from 05/02/2012 till todya when I updated as you can see above.

2- Security Update for Windows 7 for x64-based Systems (KB2620704) / Installation date: ‎05/‎01/‎2012 01:10 /Installation status: Failed / Error details: Code 80246007 / Update type: Important

repited all time till today

3- Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243)

Installation date: ‎05/‎01/‎2012 01:10 / Installation status: Failed / Error details: Code 80070002 / Update type: Important

agian is sitll faild

4- Security Update for Microsoft Silverlight (KB2617986) / Installation date: ‎05/‎01/‎2012 01:10 / Installation status: Failed / Error details: Code 80070002 / Update type: Important

agian is sitll faild

5- Cumulative Security Update for ActiveX Killbits for Windows 7 for x64-based Systems (KB2618451)

Installation date: ‎05/‎01/‎2012 01:10 / Installation status: Failed / Error details: Code 80246007 / Update type: Important

agian is sitll faild

6- Microsoft Browser Choice Screen Update for EEA Users of Windows 7 for x64-based Systems (KB976002)

Installation date: ‎18/‎08/‎2012 19:26 / Installation status: Failed / Error details: Code 80071A90/ Update type: Important

0 Kudos
Reply
profile.country.GB.title
rich912
Contributor
Contributor
September 2012
September 2012

H Ibrahimgloi,

I suggest you start by trying the update troubleshooter.

http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter

If that fails to resolve the problem then try installing one update at a time followed by a reboot.

Rich

Go n-éirí an bóthar leat
0 Kudos
Reply
1868331posts