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WH-1000XM3 battery drain

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vaarsn
New

WH-1000XM3 battery drain

Hello,

 

I've bought this headset about 6 month ago. Everything is perfect except... After the most recent  (or previous one) firmware I've started to facing a problems with the battery. I mostly listening a music from an old iPod Nano or watching a movies from a laptop at ~ 40-60% volume. I've noticed that the headphones  are draining their battery  after ~2.5 hours, then the girl inside of the headphones telling me a couple of times about weak battery level and subsequently turns them off. Earlier, the headphones are kept good,  5-6 hours with active noise cancellation. Please help.

1 REPLY 1
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jumpsuit
Expert

Hi @vaarsn  and welcome to the Community :slight_smile:

 

As this is a Sony user forum, its best you get in touch

with Sony Support about this as there won't be a quick fix

we can suggest.

 

Their contact details are Here 

Let us know how you get on.

Thanks