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WH-CH700N noise/hissing using bluetooth

akljfhgnm
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WH-CH700N noise/hissing using bluetooth

I have a soft intermittent noise/hissing sound via bluetooth  instead of silence  when no voice output is expected.  Eg. when the headphone is connected but play button isn't pressed yet.  Regardless of NC off/on or device connected to. Tried the latest firmware also, tried more codecs also. Please help.

/BR Tamas

1 REPLY 1
Anonymous
Not applicable

Hi there,

 

It may be a faulty unit.

 

It might be best to contact Sony support here.

 

Let us know how it goes.

 

Best wishes,

M