Android auto doesn't work

[Max7824]

Hello Every one, 

I've recently made the Android Auto UpGrade on my Renault Zoe. 

Unfortunatly when i link my x Compact, the screen is unusable with artefacts everywhere.

I tried with 3 differents cables : Never works.

I tried with a Samsung A3 of one of my friend : it works perfectly. 

So the problem is on my phone. 

Any ideas ? 

[MechaBouncer]

If the Android Auto icon is stuck in the notification bar even if Android Auto is closed and the USB is not connected, then it is stuck in the hung state that I described and will never connect. You will need to terminate the service or reboot the phone to clear it. I have enabled Developer Options on my Xperia XZ2 Compact to allow me to manually terminate the Car Mode Service as it is hidden.

I still have to do this from time to time and believe that the issue is the USB cable itself. If the cable is positioned or bent a certain way, the service will hang on launch. So I have been taking care to not move the phone while it is connecting. After the initial connection and the service is running on both the phone and the car, things tend to be okay and even if it disconnects, the service terminates. I'm still using the cable that came with my Xperia X Compact, so I intend to swap it for the one from the XZ2 Compact.

I would suggest trying a different USB cable if you have one. Also enabling Developer Options would allow you to clear it, but caution is recommended if you do that. It opens up a lot of other options that are best not messed with if you don't know what you're doing.

[Fizz_daz]

I have same issue with pixelation with xz2 compact. Samsung works fine with a different number of leads Sony does not which is most annoying..

[Joy6]

Okay I have the same problem with the Android auto and my Sony Xperia Ultra XA1 one there's a box that comes up when it's asking for you to transfer files what happens it going to be another box that comes up I don't know how to bring it up I just figured it out what you're going to do is Click do not see this message again because what your phone is doing is picking up to the Android auto and the computer system in the car at the computer so that's why it keeps disconnecting because it wants to transfer files so once you click on that box that says do not show me message again it's going to stop

[MechaBouncer]

After some further testing, I think I found why I was having issues with my USB cable. The cable wouldn't hold in correctly facing a certain direction. If I flipped the USB-C connector and plugged it in opposite of how I have been, it holds in firmer and does not disconnect as frequently on Android Auto start. It has been popping up some messages regarding allowing a USB connection each time after upgrading to Android 9, but it will still launch AA even if I miss the prompt. That might just be for access to the memory card for reading it like a USB drive for music.

[drarmi]

Hi,

I have the ame problem.

The smartphone connects successfully with the car via USB. The application launches on both car and smartphone.

Once I start to use Android Auto, lets say in the maps application, navigating to a destination it does not take long until the graphics is garbled and pixelated. Drawing of graphics seems to be bugged in some way. The only way to reset the graphics and trigger a complete redraw of the screen is to hit the Home button and return to the main menu. Then entering the maps application again will give you a redrawn screen that will start to garble as time passed. Seconds/Minutes later the screen is completly messed up again and unusable.

This seem to be a problem on the smartphone side and not the car software. Other devices seem to work just fine.

[akefalo8]

Hi all,

I have the same issue with XZ Premium v8.0.0 and android auto. Cannot be connected to the car..

Did any of you manage to find a workaround?

This is clearly a Sony problem. Should they try to solve it?

BR

akefalo8

[Bigal02]

Hi, I was having terrible problems trying to launch android auto from my Xperia to corsa se.... Car would just get a black screen.... Eventually stumbled upon that if I jump into my car plug the phone into the usb before you switch the engine and infotainment system on... Then turn you're engine and infotainment on and it's there!!! 😂 Works for me... 

[Omix88]

I have the same problem, the car is seen as a PC by the phone and xperia starts asking to install xperia companion instead of keep starting Android Auto. I have xz1 compact (Pie) and my car is a Suzuki with the last infotainment update.

[Bigal02]

Hi there, I've gave up on it.... I can use android auto to play Spotify and Google maps etc... But as soon as I take or make a phone call it freezes... Unfortunately can't find a way round it..