Xperia XA bluetooth will not connect to car

[megaworld]

My Sony Xperia XA wants a 16 digit password to connect to my car.  My last phone connected just fine. My car only provides a 4 digit pin.

Any help would be greatly appreciated.

Thanks

[CameronT]

@megaworld,

Welcome to the community.

Try initiating the connection from your phone instead of the car system. If you are still having trouble, try it in safe mode.

[megaworld]

Phone still will not connect to car. Phone wants a 16 digit code. Car only provides a 4 digit code.  I think i'll take it back and get a refund as phone is defective.