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Can't download MMS messages

joelwinsagain
Visitor

Can't download MMS messages

I haven't been able to download MMS or group text messages, I use T-Mobile.

I've tried downloading the internet and mms settings, tried resetting the phone, even tried switching sim card slots.

7 REPLIES 7
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Uliwooly
Expert

Is your data on? Do you have a data plan? (MMS will only work with data not WiFi) How old is your SIM card? 

joelwinsagain
Visitor

Yes, yes, and maybe about a year old; however this has been a recurring problem, at first I thought it might have to do with group messages being sent from iPhones, but now I'm not so sure.

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Uliwooly
Expert

It'll be wise to check this out

http://support.apple.com/en-us/HT204270

joelwinsagain
Visitor

Thanks for your help, sorry it took so long to reply, been busy with work, and assumed I'd get an email if there was a reply made.

No luck there, I've never used an iPhone, and I still have the problem with messages from people still using their iPhones.

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Uliwooly
Expert

Are you still experiencing the same issues?

@joelwinsagain 

joelwinsagain
Visitor

I just recieved an MMs message yesterday, and was unable to download it.

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Uliwooly
Expert

It'll be good to get a brand new micro SIM card.