Cracking/Buzzing sound during call

[Hulo]

Hi, I just got a z3 this weekend - I received a call on it, and as soon as I started the conversation, there was a buzzing noise on the speaker every time the person on the other end spoke (so not when I was talking).

Is this a problem on my end with my phone, or is it the connection?

Thanks for your help.

[Hulo]

I just wiped everything from the phone to test if it was a software issue (backed up everything beforehand), but alas - when I make a call, the speaker still buzzes when the person on the other end speaks. Does anyone else here have that problem when they take calls, or is it indeed a hardware problem?

If so, I will go to the phone provider tomorrow and ask for a replacement...

Many thanks again

[Thommo]

Depending on where in the world you are then normally for UK owners if you have had the item less than 30 days then you can get a straight replacement and and will be a new phone not a refurbished one