Does anyone know why when I put my XA1 to load it gets this color screen ???

[Cesaraugusto]

Does anyone know why when I put my XA1 to load it gets this color screen ???

[Uliwooly]

@Cesaraugusto

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.

Could you elaborate a bit more?

[ChloeS]

Hi @Cesaraugusto,

That looks like the screen you get when you turn the screen saver option on and select colours.

Go to settings > display > screen saver > off

This will turn off the screen saver which should stop you seeing this screen. Or you can select photos and have pictures on your device as the screen saver instead. 

Let me know how you get on 

[Cesaraugusto]

Because it was so the first two times I put it to load but it did not have that image because I blocked the screen more had a day that I did not block so it was normal but instead of blocking myself I ended up getting into that screen ...

[ChloeS]

Hi @Cesaraugusto,

I have edited your post again, as mentioned above this is an English only forum, make sure to post in English from now on. 

So to clarify, have you been able to turn off the screen saver following the above steps? That should stop that coloured screen from appearing. 

Let me know