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help!!!!!

Jade92
Visitor

help!!!!!

My Xperia screen went black about an hour ago and now has started vibrating continually for the past twenty minutes. Help please!!

21 REPLIES 21
Thommo
Genius

Pc Companion

Jade92
Visitor

Aww okay will that just appear when I plug it into a computer? Don't think my phone has ever been connected to the laptop before 

Jade92
Visitor

It is still vibrating, is there any way to at least stop the vibrating?

Thommo
Genius

Under the back cover is an Off button - Have you also tried that?

Jade92
Visitor

I tried earlier but I'll try again ans let u know 

Jade92
Visitor

That seems to have worked now. Thank you so much Slightly_smiling_Face

Jade92
Visitor

Phone is not coming on at all or recognising that it is plugged into a charger as the bar at the bottom is not lit up. Any tips to help it come on?

Had problems with it at the weekend where it wasn't coming on but however it was registering when the charger was connected.

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Uliwooly
Expert

Have you tried all the suggestions on your past post?

http://talk.sonymobile.com/t5/Xperia-SP/help/td-p/957259

Jade92
Visitor

Yeah I tried them all, the only one that worked the last time was the off button under the cover

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Uliwooly
Expert

Even charging the phone for 2-3 hours? 

if nothing work then you have to contact your local Xperia care

http://support.sonymobile.com/global-en/contactUs/