Micro usb doesn't work!!! (no charging, no pc connecting, ecc)

[Wolft]

Hi!

My micro usb connection deosn't work on my z3 compact!

If I connect the phone to charge it, nothing happens (I've already tryed to change usb cable and also to connect it to a car charger...nothing!!!)

And if I try to connect the phone to my pc, it doesn't work!!! How can I solve it? I tryed a factory reset and nothing changed...

Can you help me, please???

[Alexander1]

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I'm sorry to hear about your phone. Since you have tried different USB cables and charger it sounds like there might be a error on your device. You could try to connect another wall socked charger to the phone to see if it can be charged. Otherwise I suggest that you contact your retailer or your local Xperia support team for more information on how to proceed with this. 

http://www.sonymobile.com/global-en/support/contact-us/

[seantheyahn]

Hello,

I have almost the same with my phone. It's been 3 days and I've tried everything that came to my mind!
First, the phone (Xperia Z3 Compact) was ok, then I noticed I'm low on battery (about 3%), I tried to charge it, connected to charger via micro usb port. Nothing happened, (like it has never been attached at all!) I did it several times, tested the charger and cable on other phones, worked properly on them.

then I tested with several chargers and cables, and tried to charge it with my laptop, even when connecting to the laptop (on Windows), it's like nothing even detected, nothing at all, and on the phone nothing changes (no charging, no data connection, etc.).

Then I tried to restart the OS to see if it solves the problem, but due to the battery-low situation, I couldn't boot it back on! (the battery icon kept coming on the screen). The thing is, on the state before initiating to load the OS (Only the battery icon, big(!) on the screen), it SEEMED to be charging (the charger LED turned on and connecting and disconnecting the cable made difference!). but everytime after several seconds, the SONY logo appeared, and then the smaller battery icon with a 1% text appeared, then the LED turned off and it seemed to be not charging. (I tried it several times, even with 3-vibrate resets, etc. no change)

But when I tried to load it in the Fastboot mode or Flash mode, my laptop detected it without problem. (And did some getvar commands via fastboot, no problem in that state). then I provided a magnetic charger, and charged the phone without problem with that to 100%. But still, in the Android OS, USB does not work at all, no charging via usb, no data mode, no usb detection AT ALL.

Long story short, I even tried these:
Resetting completely to factory settings,

Wiping cache partition,

Flashing (via flashtool) the stock ROM.

and I even flashed the phone with a third party ROM! Still no usb charging/detection! The USB only works in Flash and Fastboot mode!

What do I do?!

[Bantamboy]

I had exactly the same problem, then suddenly it would charge, slowly through the usb port but the PC wouldn't recognise the phone. I ended up having to send my phone in for replacement. I'd speak to your local Xperia repair centre if I were you.