my pc can't detect my phone :(

[HT0098]

when i connect my phone to pc , it chargs but i cam't transfer file and when i want update drivers i see this error http://8pic.ir/images/kvl6ultpjetps7jvz3u3.jpg http://8pic.ir/images/x78vwn9ode7vxzn6k7ty.jpg P.S : my windows is xp .

[Thommo]

Have you installed Pc Companion?

[Thommo]

If you have then open device manager and choose to update manually directing the search location to C:\Program Files\Sony\Sony PC Companion\Drivers

[Jake-SonyXperia]

Hi HT0098,

Discussion Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines

You may also want to check through the following link.

USB Connection issues

let us know how you get on.

[HT0098]

there are eight folders in "driver" which one is z2's drivers ?!

http://8pic.ir/images/vlm5nkejqu6tindb57h4.jpg

[Thommo]

Normally you can choose the main folder and tell it to search the sub folders also

[HT0098]

i selected main folder at first but pc couldn't find drivers (the error : the location you specified doesn't contain any devoce information files) then i select every subfolders one by one and every time i received same error like last times

[Bandolero]

Try to perform a windows update, aside from that. From your screenshot. i think thats win XP if I'm not mistaken. Please ensure as well that your USB controller is up-to-date, you may contact the motherboard/laptop/desktop manufacturer support for the latest driver if available for update.