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Sony voids your warranty from scratches

cana
Visitor

Sony voids your warranty from scratches

He gave them to repair the phone z1 compact (with yellow moiré display) and after it came back from repair with failure warranty because of microscopic scratches on the body with the words mechanical damage. sony was apparently not respected for themselves, and even more so clients don't respect.

Users of Sony warned that the campaign to become a mayfly and for their quality and reliability is not responding.

2 REPLIES 2
Thommo
Genius

Sorry to hear this but you would need to contact Xperia care about this as we are a user led support forum and have no influence over Sony http://www.sonymobile.com/global-en/support/contact-us/

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Uliwooly
Expert

Follow Thommo's advice, just wondering what was the initial issue?