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Sony Xperia SP - GSM Problem (no call/sms)

entertainus1
Visitor

Sony Xperia SP - GSM Problem (no call/sms)

My Sony Xperia SP has GSM service problem, network singles are ok, but can't make call or send sms. Data services (2G, 3G, 4G) work fine.

When I try to make call, phone shows 'Connection problem or invalid MMI code'.

Phone reads SIM card properly, SIM tool kit menu opening perperly and data working fine. Tried with different SIM Cards, but same result.

Tried change Network Mode to GSM only and others, but doesn't work.

Flashed with different firmwares, unlooked bootloader and installed custom rom, but still doesn't work.

Testing -> Phone information menu *#*#4636#*#* shows GSM service: Out of service.

Pictures of service menu *#*#7378423#*#* and other pictures attached in below link.

http://imgur.com/a/r6D3h

I will be really thankful if anyone can guide me to solve this problem.

7 REPLIES 7
Phy
Legend
Legend

Have you tried using a new Sim card, perhaps that may fix the problem.
entertainus1
Visitor

have tried several sim cards of different networks, but same problem.

profile.country.GB.title
Uliwooly
Expert

Have you repaired the phone with PCC?

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

Phy
Legend
Legend

are those SIM cards new SIM cards and the correct size?
Phy
Legend
Legend

entertainus1
Visitor

I did repair with PCC and also with Flashtool, but didn't work.

Yes, SIM card are original and correct sized provided by network service provider(s).

I face same problem in safe mode.

Phy
Legend
Legend

you should try contact Sony Xperia Support.
http://support.sonymobile.com/global-en/contactUs/