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xperia z1(c6903) not turning on

charliz1
Visitor

xperia z1(c6903) not turning on

Just after 5 days of usage,the phone just died as i was sending some mails.The screen does not light up,tried repairing it with pc companion but nothing happens.It had restarted itself severally after installing a system update.The vol up,power button only vibrates the phone 3 times and thats all....please help.

13 REPLIES 13
Thommo
Genius

Did you try the Volume up and power combo or look under one of the flaps for a red reset button - This will not erase data on your phone

charliz1
Visitor

did the power and vol up trick,also did the button at the sim slot nothing happened.

just to ask,when i plug in the phone to a wall charger,should the lrd light up?coz mine isn't

charliz1
Visitor

LED*

Thommo
Genius

Yes it should - As Uli said Sorry to hear this but you would need to either return your device to the place of purchase or contact Xperia care and have your device inspected http://www.sonymobile.com/global-en/support/contact-us/