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Xperia Z3 touchscreen not responding in a specific area

MChau7
Visitor

Xperia Z3 touchscreen not responding in a specific area

I've only just noticed this today but a part of my screen doesn't respond to my touch.  Weird as it's only in a specific area, just to the right of the centre through to the top of the screen.  The rest of the touchscreen works perfectly fine.  I've ran the touchscreen test via diagnostics and the line I draw breaks whenever I go through that area of the screen. This is getting annoying as I've just sent it off for repairs 3 weeks ago for a faulty headphone jack. 

5 REPLIES 5
Thommo
Genius

Sorry to hear this but you would need to either return your device to the place of purchase or contact Xperia care and have your device inspected http://www.sonymobile.com/global-en/support/contact-us/

MChau7
Visitor

I'll try all the other things like going through safe mode and the firmware repair before sending if off for repairs again. I'm not happy that it looks like I'm going to have to send it off twice in the space of month. 

mr_xzibit
Contributor

Do you have a screen protector on?
MChau7
Visitor

Nope

mr_xzibit
Contributor

Just a thought as no body had mentioned it 😕 looks like a return then. I feel for you bro. Twice in a month is a real put off.