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Locked out ! 2nd time not recognised. my XZ is hostage...

fees33
Visitor

Locked out ! 2nd time not recognised. my XZ is hostage...

i have an XZ  single sim card.

since summertime i had to enter  lockpattern 2 times before seeing my stuff.  i was sceptic 

because i had not seen any info online about second login phase. as i forgot my pattern 

it erased everything after 30 or so tries. i was not well backed up so i had docs vanish.

looking thrugh the menu i prompted not to have 2 lock for android. but still it was demanded by start.

couple weeks ago same  again, all gone. and now the epic subject: the pattern is accepted 1st screen 

but same pattern dont give me access! i give exactly the same but it says WRONG PATTERN! 

i see the clock and slide from wrightside pops up Enter lock. repeating: i enter the same as i give on startup

BUT not accepted.....    man i could have shown screen pictures, been taking some when phone was like infected, no saved on

laptop.....

1 REPLY 1
Jonas
Master

Hi @fees33, welcome to our forum and I'm sorry to hear about this. Slightly_frowning_Face

I have answered the private message that you sent me, so please have a look in your inbox! Slightly_smiling_Face