Share your experience!
Hello
My KDL47W805A has stopped working. There was sounds being played from the sky box through the HDMI cables, but no volume/ menu icons or the Sony logo on start-up.
After a call with Sony, it was suggested that it may be a software issue so I performed a factory reset (up arrow on remote + power on TV). This did do something but only as far as stop the sound coming though and a black screen still remains. No setup menu is visible.
Can anyone help? Have I not reset the TV properly?
The standby light is still white and remains on all the time (no flashing, no colours).
Thanks
Andy
Hi Andy,
Sounds like backlight not working.
I would recommend contacting repair sercvice.
Cheers
PD
Ah I see.
I had hoped it would still be a software issue.
I’m surprised such a high end TV has got an inferior part in, that hasn’t lasted more than 19 months.
I have called Sony to see what they can do, but still waiting for a reply.
Fingers crossed!
Andy