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Touch sceen keeps freezing

Poppy90
New

Touch sceen keeps freezing

Xperia 10 this year new. The touch sceen keeps freezing, the sceen it self's is still on working fine. I have to lock it and unlock it to get it working again. Any ideas? 

4 REPLIES 4
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CosmicTomato
Specialist

Try safe mode, it lets you know if there's anything installed that could be causing the issue, cause it literally only leaves the software of the phone running, it's from the restart menu, if you press and hold on the power off, it will ask you if you wanna restart in safe mode, press ok and give it a run for a while and check if it would still freeze, if it didn't try uninstalling some apps, clear out some space too. oh the SD card could be a factor too, try removing it and see.

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GTYeoh
Explorer

Try disable side sense. that feature keeps bugging the screen making it feels frozen time to time.

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Strampke
Expert

Hi @Poppy90 

Did the answers help you?

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Paulus6262
Explorer

Same problem here Las system update resolve the problem. 53.1.A.3.85