65XD9305 TV

[sheila0151]

Our TV wont turn on at all. We have only had this TV on once - any advice? Have checked all connections and all ok but still wont turn on?

[Marino.Manolo]

Hi,

the screen is black or like this? (Upgrade software):

If not maybe you have to contact the Service.

Manolo

[sheila0151]

I cant even turn it on???

[Marino.Manolo]

Before call the Service Assistance you can try:

http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/107825/kw/turn

Manolo