Android 10 update breaking WiFi connections

[Daveb124]

I have the xh9505 and it recently updated to android 10. Ever since then the WiFi won't connect to my WiFi mesh. And it looks to be related to 802.11r - fast roaming, being enabled on mesh networks. I'm not the only one who has had this issue:

https://support.google.com/androidtv/thread/246199346/tv-cannot-connect-to-wifi-after-android-os-10-...

Unfortunately I don't have the option to disable fast roaming on my network and I don't really want to as it's a standard and very useful feature. Can Sony look to fix this please 

[LightFoot]

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@Daveb124 wrote:

Can Sony look to fix this please 

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Hi @Daveb124   I am sure that they will have a look, but only if you make them aware of the issue. I’m afraid that this is just a community of customers and not Sony customer support. Let them know below.

https://services.sony.co.uk/supportmvc/en/Contact/Email?cat=televisions-projectors1&tab=Tips

Please come back and let the community know, if you get any answers.

[Marino.Manolo]

Maybe, you can try the connection after a fast roaming disable. Fast roaming can you reactivate later.

[Daveb124]

My network devices don't support disabling fast roaming unfortunately.

[Daveb124]

Thanks I'll do that !