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ARC still broken with v6.6520

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YeongCC
Explorer

ARC still broken with v6.6520

I upgraded my KD- 43 XF8796 to 6.652 as I was having intermittent ARC problem with no sound to my Yamaha rxv673. I set it up to work and the next morning, there is no output to the amp. It still switches on the amp but no sound. I have tried all solutions in the forum, including the 9 step solution Sony suggested which includes clearing the cache and doing a factory reset. It would work after the reset but not the next morning. Turning the amp on & off does not bring the sound back bur sometimes a soft reset works but this is too unreliable!

i can get sound via the optical link but I gather it does not transmit full 5.1 digital? Can someone enlighten me?

1 REPLY 1
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Sean_Mc
Moderator

Hi there,

 

Welcome to the Sony Community.

 

If you've already tried a reset and the issue has still not be resolved, I would recommend getting in touch with the support team here who will be able to help.

 

Best wishes,

Sean