I cant controll the TV with google home perfectly

[vpete87]

I have a KD-55XE8505 Android TV and i bought a google home a few days ago. 

All smart divaces works perfectly just the Tv Turn off and the netflix app dont work with voice assistent, and when i was ask to show the weather on tv the home device told the tv dont support this feature.

How can i fix this problem i alwasy updated tv off course

Best Regards, 

Peter

[Sean_Mc]

Hi Peter,

Welcome to the Sony Community.

Can you make sure that your mobile device and the TV are connected to the same network.  If there is no issues with the connection, can you please check that your TV and device are both logged into the same Netflix account. 

If you're still having trouble connecting I'd recommend getting in touch with the Support team here for further help.

Let me know how you get on. 

Best wishes,

Sean

[Fontmeister]

I have a KD-55XE9305 with a home smart display, Netflix works for me by saying for example: play the witcher on Netflix on (what your actual tv is called under device name in the tv settings)

If you have home or a smart display in the same room as the TV it should lower the TV's volume when you say "Hey Google" at least this way you know for sure home and your TV are working together. Sorry I don't have the exact model to help you with.