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No event information xe9005

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FAdams
New

No event information xe9005

Hi all, new tv for Christmas and I decided to connect the satellite dish straight into it rather than use sky box. 

Any idea why my tv guide so I show "no event info" on all channels, until I select one. So if I choose to watch BBC 1 it will then show guide info for that channel only.

2 REPLIES 2
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EdwinaU
Moderator

Hi and welcome to the community,

This is a known issue and has been reported already but we don’t have a solution yet. You can read previous discussions about it here. There has also been a possible work-around posted here if you'd like to try it.

 

Best wishes,

EdwinaU

profile.country.GB.title
freestboy
Explorer

What a shame! Have just spent £899 on SONY BRAVIA KD55XE8596 from Currys. After satellite connection, all the channels show "No event information" under "GUIDE". Since Sony doesn't have a solution yet, thinking whether to return the product. How disappointing! Sigh...!