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Unwatchable missed out of last post
@Tortoiseken, mainly this is a user based community, since you've already been in touch with Sony it is your right to ask them for an engineer.
I am watching Olby Canobie on Disney+ and the picture is terrible Dolby Vision it is so bad Sony A1 oled Has been ruined by a Sony update beware 2500 wasted will not buy Sony again tortoise ken
Tv Picture is unwatchable in Dolby Vision thank you Sony
Hey there, I can understand your frustration, but have you tried to perform any troubleshoot steps at all? Are you getting the app from the TV directly? Or, are you watching through an external device? You know these small details could help you on the long run.