Sony KDL - 40W705Ç only some streaming apps working

[Jammymummy]

At the weekend, Amazon prime and BBC iPlayer stopped working, YouTube is still fine.

We've uninstalled and reinstalled the apps, but they still don't work.

Any ideas please?

[Jammymummy]

Wow, I can't believe noone has an answer.

[LightFoot]

Hi @Jammymummy 

Are you sure that this TV is an Android TV (this community)? I suspect you may have posted your question in the wrong forum. If it is Android what version is it running?

I recommend posting in the correct community or contacting Sony at  Sony UK Support 

https://community.sony.co.uk/t5/other-tvs/bd-p/tv_en_1

Another thought is are you running the latest firmware or tried a factory reset.

https://www.sony.co.uk/electronics/support/lcd-tvs-w70xc-series/kdl-40w705c/downloads/00016378

https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs/kdl-40w705c/articles/00170...