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Sony XG9505 sound volume level disappeared after latest update

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DonRicardoBoss
Explorer

Sony XG9505 sound volume level disappeared after latest update

Hello guys , after latest firmware update on 5.12.2023 on Sony XG9505 sound volume level has disappeared. When we changing volume there no indicator on screen as before . So basically we don't know what volume level is sound on . Tv is connected to Harman/Kardon soundbar but there is no display on it . I have checked all settings but there is nothing in sound settings to allow it back on screen . Anybody with the same problem? Or if devs reads this would be possible release the patch to fix this issue? Thanks 

4 REPLIES 4
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Marino.Manolo
Genius

Try to reboot Android TV...
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DonRicardoBoss
Explorer

Done few times ,,,, still the same issue. 

profile.country.IT.title
Marino.Manolo
Genius

Since it is recommended to perform it even before a Firmware Update, you should then restore the Factory settings, but I advise you to disconnect everything from the TV.
Of course, you will lose your Settings anyway.
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DonRicardoBoss
Explorer

It doesn't work and recommending anybody who has the same issue, don't do that factory reset, it will not fix issue only delete all yours settings! Still the same issue