Sony XR-65A90J subtitle problem after last firmware

[Vasile]

Hi, I encountered a problem after the last firmware instaled on the TV (02 March 2022): the subtitles are no longer stay set on basic, it switches off every time I chenged the channel and always have to set subtitle on the remote control in desired langage. Has enyone encountered this problem? Please help me whith a advice about that. Thank you.

[SkyNet404]

Hey there,

Can you try to set it ''ON'' through the accessibility directly?

Go to ''Home - Settings - System - Accessibility'', and make sure that the subtitles are kept switched on.

Hope it helps.

[Vasile]

Problem solved, thank you very much😃