Share your experience!
I have reset my t.v. from the power source, checked and troubleshootee from tv built in diagnostics checks and even internet connection and speeds and all returned with no issues. I have checked the tv for any updates and it is up to date with auto update switched on. Also have tried a force stop for YouTube app but this does not resolve either any suggestions
Hi @Jimbot07, welcome to the Sony Community
Can you let us have the TV model number and production year? It could help identify the source of the problem.
Thanks
Mick
Hi Mick
Thanks for the helo. Where do i find what year it was made in ?
Model no. KDL-50W807C
Softwate version PKG3.925.0140EUA
Hi – purchase year would do I think yours is a 2016?
We've had a few people recently compain of issues with YouTube and it may be the app is in the process of being updated. It often takes a while to 'settle down' and work smoothly again.
Maybe have a read through the other threads to see if there are any common denominators?
Cheers
Mick
Yeah it was purchased in 2016 but wasn' sure if manufactured then or before. Anyway I'll keep an eye out over the next while and see how i get on
Thanks again
James