Cannot start or launch the Reader™ Library software

[xxelly]

Had the ereader prs-300 since Xmas 2010. Working fab itself! However I now cannot access into the ereader library.... I click on it and nothing (well a quick flash of an eggtimer).... nothing loads.

Only things that has changed is that I recently got a new Home Hub.... could that have anything to do with it?

I have uninstalled and reinstalled software and still the same!?!?!

Any help would be greatly appreciated.

Thank you in advance

(Here is the novice part. when I first got ereader my computer oicked up new equipment but when I uninstalled and then reinstalled I didn't get that pop up thing.... should I have?)

Message was edited by: xxelly

[specialist-convergence]

Hi if the AutoPlay function is not working try the following;

For Windows XP

1. Double click on the My Computer icon on your Desktop until it opens.
   
2. Then gently click on your CD / DVD Rom Drive just until it becomes highlighted.
   
3. Then click on the word File, which is contained in your top tool bar area.
   
4. This will pull down a menu for you to now click on Properties.
   
5. Then click on the Auto Play tab at the top of the screen.
   
6. You can adjust settings for Music CDs, Music Files, Pictures, Video Files and Mixed Content.
   
7. Now select a multimedia types by using the pull down arrow to the right with your mouse.
   
8. Then for each multimedia type, use your mouse to encircle the Select an action to perform: option.
   
9. To disable that multimedia type, click on the Take no action icon at the bottom of the screen.
   
10. Now click on the Apply button at the bottom of the screen to save your changes.
    
11. Continue in the above fashion for each multimedia type, choosing the Take no action option.
    
12. And ensure that you click on the Apply button at the bottom of the screen to save your changes.
    
13. Once all options have been set, then click on OK button to exit the CD Drive Properties window.
    
14. Repeat the above procedure on any additional CD Rom Drives you have in your system.
    
15. Note: If you feel you have made a mistake, you can click on the Restore Defaults icon at any time.
    

[xxelly]

Tried that! Still nothing....

Won't launch when I click on reader library icon and won't launch when I connect ereader. Ereader just shows usb connected?

Any other ideas?