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download photos DSC-H300

Sorede
New

download photos DSC-H300

When camera connected to Windows 10 to download, shows images available - will not download first image then screen closes and laptop returns to desktop image. Used to download multiple photos without any problem - not now!

2 REPLIES 2
Anonymous
Not applicable

Hi there,

 

Hopefully a community member will be able to help.

 

Best wishes,

M

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Joe_Dohn
Specialist

Have you tried uninstalling the app and reinstalling it? This sounds like a software glitch to me.