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I just tried to update via PC Companion but after downloading it started to prepare the files and then I got this error.
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At last i successfully updated my phone two days back. It was Sony server error.
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Charge your phone for 30min then repeat the process but with SUS
Bridge (for Mac)
Alternatives on How to backup Xperias
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thanks. let me try.
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I think it's a connection problem. Sometimes Google Chrome prevents PC Companion to connect internet. You can try it after removing Google Chrome from your PC.
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i think you re missing Sony Update Engine , google it and download SUE ,it may help . i have the same problem but not anymore when i downloaded SUE. good luck.
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i updated my phone with the newest software, and now it reboots every 30 seconds!!!
what can i do to fix this???
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Repair phone software with sony update service.
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but it seems like i can't connect my phone to my computer using the usb cable , it doesn't connect / recognize the phone
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Neither PC companion,nor Sony update service?Have you tried force restart?(power button+vol up until the phone vibrates).