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KD75XH9005 freeze
Hello,
My tv is less than 2 weeks old and today I experience freezing up of the various apps such as Netflix, Amazon etc.. I do not lnow why this is happening
Can anyone advise me please?
Thanks
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Try refreshing the TV:
Settings - Storage and reset - Internal storage - Cache - Clear, then hold the power button on the remote until the TV reboots. This should help improve performance.
Win_88
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How good is your internet connection.
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That's a good question. Do you get similar issues on other devices at home?
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I am on a 200Mb fiber optic line
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No, I have not
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I have a 200Mb fiber optic connection
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Usually clearing the cached data would be enough to fix the freezes, but you might want to try updating to the latest software version or factory resetting the TV.