Sony Bravia KD-55XE7002 Sound / Volume too low

[imzy82]

Hi All,

Recently bought a Sony Bravia but have noticed that the volume is too low and have to put it up to about 35-40 to hear especially on Netflix. this TV has 10 x 10 watt RMS power output and before I purchased this I read reviews and a lot of people said sound was really good.  Has anyone had same or similar issues with this?

It's really buggin me and I don't want to return the TV but if theres no fix I might have to.

Thanks for all listening.

[Sean_Mc]

Hi there,

Welcome to the Sony Community.

For poor sound, please visit the troubleshooting page for further help here.  If after following these steps and you're still having this issue I would recommend getting in touch in with the Support team here.

Let me know how you get on. 

Best wishes,

Sean Mc

[imzy82]

Thank you Sean, I've tried everything but still no luck. I even spoke with Sony support and they've raised a case but I think I'm going to return this TV. Only had it for a couple of days. Never buying Sony again.

[Sean_Mc]

Sorry to hear you're still having issues with your TV. 

Good luck with support or if you decided to return the TV to the store.

Let me know how you get on?

Best wishes,

Sean Mc