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February 2023
February 2023
Sony KDL-32WE613 suddenly stopped loading Netflix and iPlayer
Hi, can anyone suggest the source of our problem? We have a Sony KDL-32WE613 smart TV, a few days ago Netflix and iPlayer stopped working, they won't load and either screen eventually goes black or Netflix gives the NW-2-5 error. When checking Netflix it can't connect to the Netflix servers, but does find internet connection. We have a working internet connection as can watch Netflix/iPlayer on our ipad etc. I've googled and searched and switched off modem and TV etc., but have come up with a blank.
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